🛍️ Terms and Conditions – Jako Online Store

Effective Date: 10/10/2025
Website: https://jakonlineug.com
Support Email: sales@jakonlineug.com

1. Introduction

Welcome to Jako Online Store! By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Eligibility

You must be at least 18 years old or have parental consent to use our website. By using our services, you confirm that you meet this requirement.

3. Products and Pricing

• All prices are listed in Ugandan Shillings (UGX) and include applicable taxes unless stated otherwise.
• We reserve the right to update product prices, descriptions, and availability at any time without prior notice.
• Images and descriptions are for illustrative purposes and may differ slightly from actual products.

4. Orders and Payments

• Orders once confirmed, we shall contact you to verify the address and confirm the product. When we deliver, payment shall be cash or through mobile money after you have confirmed the order.
• We reserve the right to cancel any order due to stock issues, payment failure, or suspected fraud.
• You will receive confirmation via email or SMS once your order is successfully placed.

5. Shipping and Delivery

• We deliver across Uganda. Delivery timelines vary based on location and product availability.
• Delivery fees may apply and will be shown during checkout.
• Jako Online Store is not liable for delays caused by third-party couriers.

6. Returns and Refunds

• Returns are accepted within 7 days of delivery for defective or incorrect items.
• Returned items must be unused, in original packaging, and accompanied by proof of purchase.
• Refunds are processed via the original payment method within 30 days of receiving the returned item.

7. Intellectual Property

All content on jakonlineug.com—including logos, images, and text—is the property of Jako Online Store and protected by copyright laws. Unauthorised use is prohibited.

8. User Conduct

You agree not to:

• Use our website for unlawful or fraudulent activities.
• Interfere with the website’s functionality or security.
• Post or transmit harmful, offensive, or misleading content.

9. Privacy Policy

We respect your privacy. Personal data collected during transactions is handled in accordance with Uganda’s Data Protection and Privacy Act, 2019. For more details, please refer to our Privacy Policy.

10. Limitation of Liability

Jako Online Store shall not be liable for indirect, incidental, or consequential damages arising from your use of our services or products.

11. Governing Law

These Terms are governed by the laws of Uganda. Any disputes shall be resolved in Ugandan courts.

12. Contact Us

For questions or support, reach us at:
📧 Email: sales@jakonlineug.com
🌐 Website: https://jakonlineug.com